Cancellation & Refund Policy

Last updated: September 30, 2026.

This page covers cancellations, date or destination changes, and refunds for every booking type. It works alongside our Terms & Conditions, not in place of them.

Airport and port transfers, and van-by-the-hour

• Cancellations made at least 24 hours before pickup are free of charge.
• Cancellations made after that, or a no-show at the agreed meeting point, may be charged in full at our discretion.
• To cancel or change a booking, message us on WhatsApp or email as early as possible.

Day trips

I. Cancellations

• Up to 3 business days before the trip: full refund.
• From 2 business days before the trip: no refund, but you may join another day trip of equal or lesser value instead, subject to availability.
• No-show on the day: no refund.

II. Date or destination change

• Up to 1 business day before the trip, you can change the date or destination free of charge, subject to availability. If the new trip costs more, you pay the difference.

III. Refunds

Refunds are processed within 15 business days of your cancellation. To cancel or change a day trip, contact us by email or WhatsApp at +30 694 261 4700 as early as possible.

Refund method

If we cancel a trip, we'll tell you how to get a refund or transfer to another trip — you don't need to do anything on your end. Refunds go back to whatever you paid with: cash-or-card payments to the driver are settled directly with the driver, and online payments (from choosing "Pay Now" at checkout) are refunded to the same card or account, with the time it takes to appear depending on your bank.

Business day: Monday to Friday, excluding weekends and Greek public holidays.

Contact

AthensDayTrip, Athens, Greece. Email: athensdaytrip@gmail.com. Licence no. 170330001000.